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Dear Reader, Once you’ve identified an issue, the next step is to assess its potential impact and determine how to prioritise your response. Not all issues are created equal, so it’s important to...
Dear Reader, One of the most important steps in issues management is identifying potential issues before they snowball into crises. The earlier you spot an issue, the more control you have over the...
Dear Reader, Welcome to the first email in our series on issues management! Issues management is critical to maintaining your organisation’s reputation and protecting its brand. But what exactly is...
Communicators are facing a unique challenge in 2025. The current business landscape prioritises short-term operational execution over medium- and long-term strategic thinking. This environment...
As we step into a new financial year, stakeholders in your organisation have likely set or refreshed key performance indicators (KPIs) and outcomes that they are eager to achieve. For...
Resource planning is a critical foundation for any communication or PR programme. It encompasses several elements such as budget, manpower, time management, and capacity utilisation for both...
A master communication plan is an essential blueprint for guiding all communication efforts throughout the year. It serves as the strategic framework that outlines your goals, the key messages...
One common misconception among communicators is that stakeholders lack the time or interest to engage with them. This mindset can be detrimental. Communicators play a vital role in delivering value to...
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Setting standards, fostering growth, and empowering communicators to lead with impact. What does it take to stay ahead in the fast-paced world of communications? Communicators play a pivotal role in...
Communication is fast becoming a hidden function for many brands and organisations. It is often treated as a reactive tool, dusted off only when a crisis strikes or an issue demands attention...
Dear Reader, The end of a project is just the beginning of learning. Conducting an after-action review allows you to reflect on your project, identify what went well, what didn’t, and how you can...
Dear Reader, Congratulations! Once your project is complete, it’s time to share your success. Reporting on your project’s outcomes not only demonstrates your team’s achievements but also provides...
Dear Reader, How do you know if your project was a success? The answer lies in effective project measurement. By setting clear, measurable objectives at the start of your project, you can track your...
Dear Reader, A project without a plan is like a ship without a rudder. That’s why creating a project management plan is a critical step in any project. A project management plan outlines the project’s...
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