Data is everywhere. As communicators, we need to become proficient in understanding the inputs we receive—particularly from qualitative sources. These inputs often come in the form of customer feedback, social…
Wishing for strong stakeholder relationships without investing time, effort, and meaningful actions is an unrealistic approach. Positive and strong relationships require intentionality and consistent commitment. But what does a strong…
A strong relationship with a stakeholder can be vital to success. For communicators, the quality of relationships with stakeholders can make or break their ability to deliver meaningful outcomes. Stakeholders…
Effective communication with stakeholders is a cornerstone of a successful communication function. While external communication often garners the most attention, (internal) stakeholder communication is equally critical to organisational success. Without…
Setting standards, fostering growth, and empowering communicators to lead with impact. What does it take to stay ahead in the fast-paced world of communications? Communicators play a pivotal role in…
Dear Reader, The end of a project is just the beginning of learning. Conducting an after-action review allows you to reflect on your project, identify what went well, what didn’t,…
Dear Reader, Congratulations! Once your project is complete, it’s time to share your success. Reporting on your project’s outcomes not only demonstrates your team’s achievements but also provides valuable insights…
Dear Reader, How do you know if your project was a success? The answer lies in effective project measurement. By setting clear, measurable objectives at the start of your project,…
Dear Reader, A project without a plan is like a ship without a rudder. That’s why creating a project management plan is a critical step in any project. A project…
Dear Reader, In any project, identifying the decision makers and stakeholders is crucial. These are the people who have a vested interest in the project’s outcome and can significantly influence…
Dear Reader, Now that we’ve defined project management, let’s dive deeper into its framework. A typical project management framework consists of five stages: initiation, planning, execution, monitoring and control, and…
Dear Reader, At its core, project management is the practice of initiating, planning, executing, controlling, and closing a project. It’s a discipline that applies knowledge, skills, tools, and techniques to…
Why Project Management is a Game-Changer for Your Work Dear Reader, Welcome to the first email in our series on project management! As a communicator or marketeer—or someone tasked with…
Dear Reader, Effective issues management doesn’t stop once the immediate crisis has passed. To truly learn from the experience, you must monitor the issue’s resolution and evaluate how your response…
Dear Reader, Once an issue has been identified and prioritised, it’s time to craft an effective response strategy. The way you communicate during a crisis or issue can make or…
Dear Reader, Once you’ve identified an issue, the next step is to assess its potential impact and determine how to prioritise your response. Not all issues are created equal, so…
Dear Reader, One of the most important steps in issues management is identifying potential issues before they snowball into crises. The earlier you spot an issue, the more control you…
Dear Reader, Welcome to the first email in our series on issues management! Issues management is critical to maintaining your organisation’s reputation and protecting its brand. But what exactly is…
One common misconception among communicators is that stakeholders lack the time or interest to engage with them. This mindset can be detrimental. Communicators play a vital role in delivering value…